Profile review

U.S. profile review

Use this form for corrections, removals, identity fixes, disputed review evidence, or state-specific profile rights. An ownership claim lets a contractor manage their MyTrustedTraders profile.

Correction

Fix inaccurate public facts

Use this form when a profile has the wrong name, address, phone, website, public source name, service area, or context that changes how the business is represented.

Identity

Separate the wrong business from yours

Wrong-profile and merge requests need links to named public sources that show which reviews, credentials, or company information belongs to a different contractor.

Review evidence

Challenge public review evidence without deleting history

Reviews from another site can be disputed when they attach to the wrong profile or source. We keep the review visible until the evidence is corrected.

Removal

Ask for removal without claiming the profile

Takedown, privacy, fraud, and account-deletion requests stay separate from an ownership claim, so each request is assessed on the evidence provided.

Profile control and corrections are separate

Managing a profile is different from correcting it.

An ownership claim lets a contractor manage their MyTrustedTraders profile. A profile review request is for correction, removal, privacy, disputed source evidence, and building-work complaint guidance.

  • Use an ownership claim only when you want to manage the profile. Use this form for correction, removal, privacy review, or a wrong-profile dispute.
  • Name the exact public profile and source page that needs review.
  • Tell us which statements are yours, which links are public sources, and which regulator decision or reference you mean.
  • Use evidence links where possible so the reviewer can understand what happened.
What to expect before you submit

Send enough context for us to assess what changed and why.

Review timing

Requests are prioritised by risk and evidence quality. Urgent harm, wrong identity, legal-rights requests, and regulator issues are reviewed before cosmetic profile wording.

Profile visibility

Submitting a request does not automatically remove a profile. We may annotate, remove, correct, or keep the profile depending on verifiable evidence.

Evidence that helps

Include profile URLs, source pages, company information, regulator references, screenshots, complaint references, or a clear explanation of the business relationship.

Decision outcome

Approved requests can lead to correction, annotation, removal, account action, or clearer guidance on the right authority. Rejected requests should explain the missing evidence.

U.S. profile requests

State evidence rules

Arizona license, business-entity, and complaint details should stay tied to the public sources they came from.

Claiming this profile lets you manage your MyTrustedTraders profile. It does not by itself create a state license, insurance, or quality badge.

Ownership, evidence, and removal stay separate. If the state or legal basis is unclear, we assess it before changing a public profile.

Correction

A public profile is inaccurate, out of date, or missing context.

Arizona request

Use this option when the profile and issue are tied to Arizona.

For California, Texas, Florida, multi-state, or unclear-state issues, choose the matching option so we can assess the right law and sources.

Evidence you can share